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FEEDBACK & TESTIMONIAL

CUSTOMER FEEDBACK

Overall product performance

66.7%

Relationship between yourselves and ZABSI's personnel

66.7%

Performance of ZABSI as a vendor / supplier

66.7%

Quality of services delivered by ZABSI's staff

66.7%

Participation of ZABSI Technical's staff in activities/programs/special projects/tasks by customer

66.7%

Quality of ZABSI report

66.7%

Response time from ZABSI staff in replying to customer queries

66.7%

ZABSI performance in giving services

66.7%

Quality of information/report submitted to customer by ZABSI staff

66.7%

ZABSI ability/performance of ZABSI staff in giving feedback

66.7%

How fast ZABSI respond to custoner request from start-up notice

66.7%

Reliability of ZABSI product/service

66.7%

Availability of ZABSI product/service

100%

Easy to contact through telephone

66.7%

Messages are fully understood and responded to accordingly

66.7%

Courteousness of ZABSI staff during communication

66.7%

Response by ZABSI staff in answering the call

100%