Overall product performance
66.7%
Relationship between yourselves and ZABSI's personnel
66.7%
Performance of ZABSI as a vendor / supplier
66.7%
Quality of services delivered by ZABSI's staff
66.7%
Participation of ZABSI Technical's staff in activities/programs/special projects/tasks by customer
66.7%
Quality of ZABSI report
66.7%
Response time from ZABSI staff in replying to customer queries
66.7%
ZABSI performance in giving services
66.7%
Quality of information/report submitted to customer by ZABSI staff
66.7%
ZABSI ability/performance of ZABSI staff in giving feedback
66.7%
How fast ZABSI respond to custoner request from start-up notice
66.7%
Reliability of ZABSI product/service
66.7%
Availability of ZABSI product/service
100%
Easy to contact through telephone
66.7%
Messages are fully understood and responded to accordingly
66.7%
Courteousness of ZABSI staff during communication
66.7%
Response by ZABSI staff in answering the call
100%
